At onicph, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player under Philippine law.
Plain-language summary: onicph collects personal data to operate your account, process transactions, verify your identity, and keep the platform safe. We do not sell your data to third parties. You have the right to access, correct, and delete your data under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This Policy applies to all players registered on the onicph platform at https://onicph.net.
This Privacy Policy ("Policy") describes how onicph ("we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the onicph online gaming platform, including the website at https://onicph.net and any associated mobile applications or services (collectively, the "Platform").
onicph is committed to protecting the privacy and personal data of all its players in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account on onicph, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the onicph Platform.
This Policy should be read alongside the onicph Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 and this Policy, onicph acts as the personal information controller ("PIC") in respect of the personal data it collects from players using the Platform.
onicph operates the Platform for Filipino players in accordance with applicable Philippine gaming regulations. All data processing activities described in this Policy are carried out by onicph or by third-party personal information processors ("PIPs") acting on onicph's instructions and bound by appropriate data processing agreements.
For all privacy-related inquiries, requests, or complaints, please contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
onicph collects the following categories of personal data from players. We collect only the data that is necessary for the purposes described in this Policy.
onicph does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.
onicph collects personal data through the following means:
When you register an account on onicph, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to a survey, or interact with any feature of the Platform, you provide personal data directly to us.
When you access the onicph Platform, we automatically collect certain technical data through cookies, web beacons, log files, and similar technologies. This includes your IP address, device information , browser type, pages visited, and session duration.
We may receive personal data about you from third parties in limited circumstances, including:
onicph processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, login data |
| Age and identity verification (KYC / 21+ compliance) | Identity, government ID data |
| Processing deposits and withdrawals in PHP | Financial, transaction data |
| Providing gaming services and personalising your experience | Gaming activity, technical data |
| Anti-money laundering (AML) and fraud prevention | Identity, financial, technical data |
| Responsible gaming monitoring and intervention | Gaming activity, responsible gaming tool data |
| Customer support and complaint resolution | Communications, identity data |
| Regulatory reporting to PAGCOR and other authorities | Identity, financial, gaming data |
| Marketing communications (where you have opted in) | Contact, marketing preference data |
| Platform security, fraud detection, and abuse prevention | Technical, device, login data |
| Analytics and platform improvement | Aggregated, anonymised usage data |
Under the Data Privacy Act of 2012, onicph processes your personal data on the following legal bases:
Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
onicph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the Platform. These include payment processors (GCash, PayMaya/Maya, banks), KYC and identity verification providers, fraud prevention services, IT infrastructure and hosting providers, and customer support platforms. All such providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to onicph.
onicph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or courts where required by applicable Philippine law, a valid legal order, or to protect the rights, property, or safety of onicph, its players, or the public.
In the event of a merger, acquisition, or sale of all or part of onicph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
We may share your data with other third parties where you have given your explicit prior consent to such sharing.
onicph will never share your personal data with advertisers, data brokers, or unaffiliated third parties for commercial purposes without your explicit consent.
onicph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Financial and transaction records | 10 years (AMLC regulatory requirement) |
| KYC verification documents | Duration of account + 5 years after closure |
| Gaming activity logs | 5 years from date of activity |
| Customer support communications | 3 years from date of communication |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical / log data | 12 months on a rolling basis |
After the applicable retention period, personal data is securely deleted or anonymised in accordance with onicph's data disposal procedures.
onicph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, onicph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
While onicph takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your onicph account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
onicph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the onicph Platform. For strictly necessary cookies, no opt-out is available as they are essential to service delivery.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by onicph:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. onicph will respond to all verified requests within thirty (30) days, as required by the NPC. We may need to verify your identity before processing your request.
The onicph Platform is strictly intended for persons who are at least twenty-one (21) years of age, in accordance with PAGCOR regulations governing online gaming in the Philippines. onicph does not knowingly collect personal data from individuals under the age of 21.
If onicph becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and return any deposits in accordance with applicable regulations.
If you are a parent or guardian and believe that a minor has registered an account on onicph, please contact us immediately at [email protected] so that we can take prompt action.
onicph primarily processes and stores personal data within the Philippines. In limited circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud screening services.
Where such transfers occur, onicph ensures that appropriate safeguards are in place in accordance with NPC guidelines on cross-border data transfers, including contractual clauses that require the recipient to protect your data to a standard equivalent to that required under Philippine law.
By using the onicph Platform, you consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
onicph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the onicph Platform after any amendment constitutes your acceptance of the revised Policy.
onicph has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO through the following channels:
onicph's support and compliance team serves players across the Philippines — from Metro Manila and Cebu to Davao, Quezon City, Makati, and beyond. We aim to respond to all privacy-related requests within thirty (30) days.
If you are not satisfied with onicph's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
By using the onicph Platform, you confirm that you have read and understood this Privacy Policy. This Policy was last updated in May 2026 and supersedes all prior versions.
Privacy isn't an afterthought at onicph — it's built into every layer of the platform.
onicph fully complies with the Philippine Data Privacy Act of 2012 and all NPC issuances. Your data is handled with the same rigour required of banks and financial institutions in the Philippines.
All data transmitted between your device and onicph is protected by TLS/SSL encryption. Sensitive data at rest — including passwords and payment details — is encrypted using industry-standard algorithms.
onicph has appointed a Data Protection Officer as required by Philippine law. Your privacy requests are handled by a dedicated compliance team, with responses guaranteed within 30 days.
onicph does not sell, rent, or trade your personal information to advertisers or data brokers — ever. Your data is used only to operate your account and improve your experience on the platform.
Access, correct, or delete your data at any time. Withdraw marketing consent with a single click. onicph makes it easy to exercise all your rights under the Data Privacy Act — no complicated processes.
In the unlikely event of a data breach, onicph follows NPC-mandated notification procedures — alerting the Commission within 72 hours and notifying affected players without delay.
Now that you know how onicph protects your personal data, join hundreds of thousands of Filipino players enjoying live casino, slots, bingo, and more — all in Philippine Peso, all with your privacy intact.
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